There are several features in the dispatch system that as a Base Admin you can customize for your base. All of the following can be found under Configuration on the left hand menu in the dispatch system.
1. Broadcast Radius: Controls the distance from pickup location within which drivers will receive broadcast notifications.
2. Broadcast Interval: Determines how far in advance of pickup time a trip will be broadcast
3. Auto Broadcast: Active/ Inactive
5. Cancellation Messages: Add new reasons for Driver/Dispatcher to choose from when a ride is cancelled.
6. Upcoming Trip interval : Control the action interval of the driver on a Trip Request.
7. Allow Recurring Trips: Active/ Inactive
8. Show passenger name on Invoice: Enable/Disable
9. Show Toll Price: Enable/Disable
Driver App:
1. Member Signature: You can choose to have the driver capture the patient's signature at either pickup or drop off, as well as giving the driver the option of "Patient refused to sign" on the driver app.
2. Driver Action Interval: this is the amount of time a driver is given to respond to trip requests.
3. Wait Time: This is the amount of time that a driver must remain at the pickup location before the option of selecting "No Show" on the driver app.
4. Destination Address on Broadcast: This gives you the option to hide the destination address on all trip broadcasts.
5. Passenger Name Before Trip Start: This allows you to hide passenger name until the driver starts a trip.
6. Future Rides: This allows you to control how many days into the future a driver can view assigned trips on the driver app
7. Interval to Start trip: This controls how far in advance of pickup time a driver can begin a trip.
8. Trip Price: Controls whether a driver can see the trip price on the driver app.
9. Geo Fence Radius: Controls whether or not a driver can select arrived at pickup and arrived at destination within a tenth of a mile from the pickup and drop off addresses.
10. Call to dispatcher: Driver can contact the dispatcher in middle of a trip if contact number is saved here.
0 Comments